Go Out There.
Make It Count.
Your complete outreach playbook — from zero contacts to real results. Built for all skill levels. Engineered for impact.
Track your outreach in real-time. Hit +1 every time you send a message or log a contact. Watch the streak build.
Answer 5 quick questions. We'll pull your first contact list straight from your own memory — no research needed yet.
These came straight from your own life. You already have context on each one — that makes you a much more credible contact than a stranger with a template.
Even just a couple of hours can help us. This guide turns you into an effective outreach engine for Collective Aid — whatever your experience level.
Your job is simple: find people who care, make contact, and get them to do something. That "something" is a conversion — a donation, a meeting, a partnership, or a qualified lead.
You don't need charisma, connections, or a sales background. You need this guide, a device with internet access, and the willingness to send the first message.
- Donation — any financial contribution secured
- Meeting booked — a confirmed call or in-person appointment
- Collaboration secured — a partner org or individual commits to working with us
- Qualified lead — a warm contact passed on with notes for follow-up
Read the guide once. Then start. You'll learn more by doing than by re-reading.
Here's the simple question at the heart of all outreach: which groups of people — in the private sector, in public life, in communities — are most likely to care about what Collective Aid does?
Think in groups, not individuals. Find a group that fits, then find the right people inside it. Below are the categories that work best for us, with real examples drawn from our own prospect list.
You're not looking for people who need convincing. You're looking for people who are already halfway there — whose values, work, or identity makes them predisposed to support humanitarian causes. Make their existing values visible to them. Then make it easy to act.
The Prospect Groups
1. Businesses with a social conscience
Some companies have built their entire brand on values. They donate, they partner, they promote. They're also looking for causes that reinforce their identity. Think: Ben & Jerry's, LUSH, Patagonia, Innocent Drinks, Tony's Chocolonely, Who Gives A Crap, Monzo, Oatly, Allbirds, Veja. But don't stop at the famous names — local cafes, boutique shops, independent restaurants often have owners who care deeply and act fast.
- Look for their CSR page or sustainability commitments on their website
- Find the brand partnerships or community manager on LinkedIn
- Search Instagram for local businesses using hashtags like #socialenterprise or #ethicalbusiness
2. Law firms and the legal community
Progressive law firms do pro bono work. They care about human rights, refugee law, and justice. They also have money, networks, and influence. Large commercial firms (Clifford Chance, Freshfields, Linklaters, Allen & Overy) have formal CSR and pro bono programmes. Smaller specialist firms (Leigh Day, Bindmans, Garden Court Chambers, Deighton Pierce Glynn) often have deep personal commitment. Both are worth approaching — for different reasons.
- Look for the firm's pro bono coordinator or CSR lead on their website
- Check if they have a "community" or "impact" section
- Chambers and barristers' sets often have individual members who self-organise — worth finding them directly
3. Arts, culture, and film
Cinemas, galleries, theatres, and documentary festivals have politically engaged audiences and often activist-minded staff. Many are actively looking for causes to spotlight. Think: Curzon Cinemas, Picturehouse, BFI, Barbican, Tate, Southbank Centre, Sheffield DocFest, Doc Society, Young Vic, Battersea Arts Centre, Arcola Theatre. Film festivals with a human rights or documentary focus are especially warm territory.
- Look for their "partners", "community", or "education" teams
- Pitch a screening, panel, or co-branded event — not just a donation ask
- Approach programmers and curators, not just marketing teams
4. Private members' clubs and professional networks
These are rooms full of influential, connected, often socially liberal people — and they're looking for causes that give them identity and meaning. The Conduit is explicitly built around social impact. Soho House has a culture of creative activism. The RSA and Royal Geographical Society have networks of professionals who are predisposed to engage. Don't overlook Glasgow, Edinburgh, Manchester, Bristol — there are equivalents everywhere.
- Find the events or community manager at the club
- Pitch an event, a talk, or a charity partnership — not a cold ask
- Use any personal connections you have. Members introducing us is 10x more powerful than cold outreach.
5. Trade unions and professional associations
Unions have members, budgets, and a political culture that is often very aligned with our work. UNISON, UNITE, firefighters, teachers — and crucially, retired professionals' associations, who often have time, experience, and genuine desire to contribute. Approach their community and campaigns teams.
6. Special interest groups and community organisations
Think beyond the obvious. Sailing and maritime clubs have a poignant connection to the sea crossings refugees make. Military veterans' associations — many vets are disillusioned and actively seek causes that reflect their values. Book clubs, literary festivals, philosophy and ethics groups attract thoughtful, engaged people. Rotary clubs have a long tradition of community giving. Religious congregations — particularly progressive and interfaith councils — are often quietly significant donors and volunteers.
7. Universities, students, and academics
Universities of Sanctuary programmes, refugee-focused student groups, MBA social enterprise programmes, and law clinics are all warm ground. Philosophy, ethics, politics, and international relations departments often have faculty who want to connect their work to real-world action. Arabic language and Middle Eastern studies students can be powerful advocates and sometimes volunteers.
8. Sustainable fashion brands
This is a sector that has made ethics core to its identity. Brands like Pangaia, Lucy & Yak, Nudie Jeans, Armedangels, Kotn, MUD Jeans, Girlfriend Collective, Story mfg., Ganni are actively looking for causes that match their values. Their customers are engaged and loyal. Approach their brand or community partnerships teams.
9. Tech, gaming, and digital communities
Tech-for-good hubs, social enterprise accelerators, and corporate ERGs (Employee Resource Groups) are increasingly active in humanitarian causes. Gaming communities and streaming platforms run charity fundraisers at scale. Don't overlook this space — it is genuinely growing fast.
10. Media, influencers, and podcasters
Journalists covering migration, humanitarian issues, or social justice. Podcasters with engaged audiences around ethics, politics, or activism. Instagram and TikTok accounts focused on social causes. These are people who can amplify us to thousands — sometimes for free. A single post from the right person is worth dozens of cold emails.
How to Research Any Group
- Google the group + "community" or "charity" or "partnerships" — see how they engage with causes already
- Find their website — look for a CSR page, a "values" page, a blog, or a "community" section
- LinkedIn — find the person who manages partnerships, community, or social impact
- Instagram / X — see how they talk about the world. What causes do they tag? What language do they use?
- Check if they've supported similar causes before — if they have, you're not pitching blind
3 Concrete Examples
Go to Patagonia London's website → click "Activism" → read how they describe their community partnerships → find the email for their UK partnerships or community team → send a short email referencing their specific environmental and social commitments and how they connect to our work.
Go to Clifford Chance's website → search "pro bono" or "community" → find the name of their pro bono coordinator → look them up on LinkedIn to confirm → send a personalised email referencing their existing refugee law work.
Go to Curzon Cinemas → find their "Community" or "Partners" section → identify their events or partnerships contact → pitch a co-branded screening or panel event connected to migration and human rights — this is easier to say yes to than a plain donation ask, and often leads to one anyway.
A contact list is your most valuable asset. Build it like you mean it. Disorganised lists waste everyone's time — including yours.
Step-by-Step
- Open a Google Sheet (or ask your coordinator for the shared team sheet).
- Create the column headers below — exactly as listed.
- Every time you find a prospect, add them immediately. Don't save it "for later." Later never comes.
- Fill in every field you can. Leave unknown fields blank — but never skip Name, Org, or Email.
- Update the Status column every time you take an action.
- Review your list at the start and end of every session.
Required Fields
| Column | What to enter | Example |
|---|---|---|
| First Name | First name only | Sara |
| Last Name | Surname | Kanaan |
| Role / Title | Their job title | Program Officer |
| Organisation | Where they work | Open Society Foundation |
| Direct email if possible | s.kanaan@osf.org | |
| Phone | If available | +30 XXX XXX XXXX |
| LinkedIn URL | Profile link | linkedin.com/in/... |
| Source | Where you found them | ReliefWeb / LinkedIn / Referral |
| Prospect Type | NGO / Funder / Activist / Media / Community | Funder |
| Notes | Anything relevant you noticed | Active in Aegean region, mentioned grants |
| Status | Current stage | Not contacted / Contacted / Replied / Converted |
| Last Action Date | Date of last contact | 2025-06-12 |
| Next Action | What to do next | Follow-up email on Friday |
Not Contacted → Contacted → Replied → Meeting Booked → Converted → Dead End
"Dead End" means three attempts, no response. Park it and move on.
Aim for quality, not quantity
20 targeted contacts you know something about will outperform 200 cold strangers every time. Understand who you're contacting before you contact them.
Add your contacts here. We'll tell you exactly who to follow up with — and when. No spreadsheet required.
This is the part where most people hesitate. Don't. The first message is always the hardest — and it gets easier every single time. You are not cold-calling strangers to sell them something they don't want. You are inviting people to do something they already have a reason to care about. That's a completely different thing.
Pick one channel. Write one message. Send it. That's all you need to do right now.
Channel Selection
Best for professional contacts, NGOs, foundations. More formal. More considered. Best for first contact with senior people.
Use for warm leads, follow-ups, or when someone hasn't replied to two emails. Short, direct, respectful.
Great for finding and connecting. Good for initial outreach to professionals if you don't have their email.
Only if you already have a number and a reason to use it. Never cold-contact via WhatsApp. Use for existing warm contacts.
Good for activists, influencers, community accounts. Keep it short and conversational. Don't paste your cold email into a DM.
When to Use Each Channel
| Contact Type | Start With | Follow Up With |
|---|---|---|
| NGO / Foundation | Email → LinkedIn → Phone | |
| Community org | Email or LinkedIn | Phone or WhatsApp (if warm) |
| Activist / Advocate | Instagram/X DM or LinkedIn | |
| Individual donor | Email (if you have it) | Phone |
| Media contact | Twitter/X DM |
Outreach Cadence Plan
Day 1: First contact (email, LinkedIn, or DM). Clear, short, specific.
Day 4–5: Follow-up #1. Brief. Reference the first message. Add something new.
Day 10–12: Final follow-up. Short. Gracious. Leave the door open.
After that: Mark as "Dead End" and move on. Don't be that person.
Best times to send emails: Tuesday–Thursday, 8–10am or 2–4pm (contact's local time). Avoid Mondays and Fridays.
If you feel nervous before sending — that's completely normal. Most people do. But here's the truth: the vast majority of people who receive your message will simply not reply. They won't be annoyed. They won't think badly of you. They'll just move on. The downside of reaching out is almost always nothing. The upside can be everything. Send the message.
Use these templates as your foundation. Personalise the highlighted parts — even one specific detail transforms a cold email into something real. Never send a template without changing at least two things.
Fill in the blanks. We'll generate a personalised, ready-to-send message. No blank page, no second-guessing.
This is a starting point — read it through and add one more personal detail before you send.
Template A — Cold Email
Template B — Follow-Up Email
Template C — Phone Call Script
Template D — Social Media DM
Getting a reply is not a conversion. A conversion happens when the contact takes action. Your job is to make that action as easy as possible.
How to Move from First Contact to Meeting
- Always end every message with a single, clear ask. Not two options. One.
- Offer specific time slots, not open-ended availability. "Would Tuesday at 10am or Thursday at 2pm work?" beats "Let me know when you're free."
- Make the meeting feel low-stakes. "20 minutes, no agenda, no obligation" reduces friction.
- If they express interest but don't commit, follow up within 24 hours with a calendar link or specific times.
- If they agree to a meeting — confirm it immediately with a calendar invite and a one-line email to lock it in.
Call-to-Action Examples
- "Would you have 20 minutes this week?"
- "Could we jump on a call Thursday or Friday?"
- "Would you be open to a quick conversation?"
- "Could I send you our one-pager to review?"
- "Let me know if you're interested."
- "Feel free to reach out anytime."
- "Hope to hear from you soon!"
- "Maybe we could connect sometime."
Handling Objections — The Panic Soundboard
Got a "no"? Don't freeze. Click what they said. Get your pivot script instantly.
Click the closest match. Your comeback appears immediately. Every "no" is just a prompt.
You represent Collective Aid in every interaction. That's a responsibility — and an advantage. You're not selling insurance. You're inviting people to be part of something real.
Tone Guidelines
- Direct. Say what you mean. Don't pad or over-explain. Every sentence should earn its place.
- Warm, not gushing. Genuine warmth is compelling. Forced enthusiasm is repellent.
- Confident, not arrogant. You believe in what we do. Show that — without lecturing.
- Specific, not generic. Reference real things. Generic messages get generic responses (usually none).
- Respectful of their time. Keep everything as short as it can possibly be while still being complete.
- Make them feel seen. People give, partner, and show up for causes where they feel genuinely valued — not just useful. Reference their specific work. Acknowledge what they've built. Let them know why them, specifically, matters to you.
- Tell a story, not a statistic. Numbers inform. Stories move. Lead with a human moment — a person helped, a situation resolved, a community changed — before you explain the organisation. Facts tell. Stories sell.
- No jargon, ever. If you wouldn't say it to a friend over coffee, don't put it in a message. "Humanitarian intervention" → "helping people in crisis." "Operationalise" → "make happen." Simple language sounds confident. Jargon sounds scared.
Do's and Don'ts
- Personalise every message with at least one specific detail about them
- Make them feel important, validated, and seen — because they are
- Lead with a story or human moment before explaining the org
- Make one clear ask per message
- Follow up. Most conversions happen on the 2nd or 3rd contact
- Be honest about who you are (a volunteer)
- Know the basics of Collective Aid before you contact anyone
- Use plain language — no jargon, no acronyms
- Take notes immediately after every call
- Log every contact and action in the tracker
- Exaggerate our reach, size, or impact
- Send a wall of text in a first message
- Contact the same person more than three times without a response
- Promise things you can't deliver
- Get defensive if someone says no
- Use guilt or pressure tactics
- Forget to update the tracker
How to Handle Rejection
Most people won't respond. Many who do will say no. That's normal — not personal. A 5–10% response rate on cold outreach is good. Every "no" is data, not failure.
When someone says no: Thank them. Ask if they know anyone who might be interested. Leave the door open. Move on.
When no one responds: Try a different subject line, a shorter message, or a different channel. One variable at a time.
Tracking doesn't need to be complicated. The goal is simple: don't lose the thread. A contact you can't find again is a contact lost. Two minutes of notes now saves an hour of confusion later — and helps the next volunteer pick up exactly where you left off.
This is the least glamorous part of outreach. Do it anyway.
What to Track
| Metric | What it means |
|---|---|
| Contacts Added | New prospects added to the list this week |
| Outreach Sent | First-contact messages sent (email, DM, LinkedIn) |
| Follow-ups Sent | Follow-up messages sent to existing contacts |
| Responses Received | Any reply — positive, negative, or neutral |
| Meetings Booked | Confirmed calls or in-person meetings |
| Conversions | Donations secured / partnerships confirmed / leads passed on |
| Dead Ends | Contacts marked inactive after 3 attempts |
Weekly Report Template
Submit this to your coordinator whenever you wrap up. It takes 10 minutes. Fill in what you know — leave the rest blank. Done is better than perfect.
Your field reference. One page. Everything you need to remember before you start each session.
🗂 Collective Aid Outreach Checklist
- I know what Collective Aid does (I can explain it in 2 sentences)
- I have access to the shared contact tracker / my spreadsheet
- I know my conversion targets for this session
- I have the templates open and ready to personalise
- I'm targeting the right groups (businesses, law firms, arts/culture, clubs, unions, community orgs, brands, media)
- I'm using relevant platforms (LinkedIn, reliefweb, hashtags, Google)
- I've noted at least one specific detail about each prospect
- I've added every new contact to the tracker before moving on
- I've personalised the message with at least one specific detail
- My message is short (under 150 words for emails)
- I have one clear call to action at the end
- I've proofread it before sending
- I'm not contacting anyone more than 3 times without a response
- Follow-up #1 is scheduled 4–5 days after first contact
- Follow-up #2 is scheduled 10–12 days after first contact
- Contacts with no response after 3 attempts are marked "Dead End"
- Every contact's status is updated in the tracker
- Notes are added for every conversation or message sent
- I've flagged any promising leads to my coordinator
- I know what I'm doing next session
- Weekly report completed and submitted
- Contact list reviewed and cleaned up
- One thing tried differently based on what did/didn't work last week
You don't need to be perfect. You need to start. Send the first message. Make the first call. The confidence comes from doing, not from waiting until you feel ready. We believe in what Collective Aid does — and when you talk about it honestly and specifically, other people will too.
Now go make it count.